Cancellations and refunds of orders will not be accepted. However, a customer may be allowed to exchange a purchase/s within 14 working days upon delivery of the order. Change of mind is not allowed. To be eligible for an exchange, your item must be:

• Unworn & unused
• Unwashed
• In its original condition (with tags, no alteration)
• Free from marks, makeup, deodorant, perfume or other signs of wear
• The item/s is purchased at regular price. Item/s on sale is not included.
• Exchange will only be processed once.

   

To process an exchange, please reach us at inquire@ziawycoco.com with your order and reason of exchange.